Simulated workplaceCAQA Harbour View Hospitality is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SITCAQA Harbour ViewSimulated workplace
Simulated workplace
Communications

Notice board

What the business is telling its staff this month.

Safety

Cool room two door alarm being fitted

Following the temperature breach found on 10 September, a door alarm is being fitted to cool room two on Monday 14 September between 9:00 am and 11:00 am. Kitchen staff must use cool room one during that window and complete the temperature register for both rooms as normal. Report any reading above 5 degrees Celsius to the Sous Chef immediately.

11 September 2026

Quality

Spring menu tasting for front of house

All restaurant and bar staff are invited to the spring menu tasting on Tuesday 29 September at 3:00 pm in Tidewater. The Executive Chef will walk through every dish, its allergens and the suggested wine matches. Attendance is paid and counts toward your product knowledge record. Bring your notebook.

16 September 2026

Compliance

Responsible service of alcohol refresher due

Eleven staff have RSA certificates expiring before the end of October. The training register shows who. Refresher sessions are booked for 23 September and 7 October, and you cannot be rostered on a bar shift after your certificate expires. Please see the Restaurant and Bar Manager to confirm your session.

8 September 2026

Safety

Health and safety committee meeting

The committee meets Thursday 24 September at 2:00 pm in the boardroom. Items include the trolley brake near miss, the laundry sanitiser leak, cable ramps at Bayside and the October event workload. Health and safety representatives should bring their inspection checklists. Minutes will be posted here within a week.

14 September 2026

People

Welcome to our new trainees

Please welcome the six trainees who started this week across front office, the kitchen, the bar and housekeeping. They are completing their induction with their department managers and will be shadowing experienced staff for their first fortnight. Introduce yourself, answer their questions and show them how we look after guests here.

7 September 2026