The people
Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.
Marcus Delahunty
Marcus has led Harbour View for nine years and holds the licensee responsibilities, chairs the weekly operations meeting and signs off every policy.
Hannah Okafor
Hannah runs reception, reservations and night audit and has spent six years turning guest complaints into repeat bookings.
Tomas Lindqvist
Tomas manages Tidewater Restaurant and Quay Bar, trains staff in responsible service of alcohol and has been with the business for four years.
Mei-Ling Chao
Mei-Ling leads the kitchen brigade, owns the food safety program and has costed every menu at Harbour View for the past seven years.
Jordan Abernethy
Jordan sells and delivers weddings, conferences and gala dinners across both venues and has run more than 600 events in five years.
Sofia Marchetti
Sofia manages Harbour View Travel, specialises in cruise and international itineraries and has been a travel consultant for twelve years.
Daniel Nguyen
Daniel oversees rooms, laundry and maintenance, chairs the health and safety committee and joined the hotel as a room attendant ten years ago.
Aaron Kowalski
Aaron runs the pass on dinner service, receives the morning deliveries and supervises the apprentices, and has been at Harbour View for three years.
Keziah Brown
Keziah works the afternoon reception shift, handles check-ins and group arrivals and joined the team eighteen months ago after completing a hospitality traineeship.
Liam Fitzgerald
Liam supervises Quay Bar on evening shifts, manages cellar stock and cocktail service and has worked behind the bar for five years.