Simulated workplaceCAQA Harbour View Hospitality is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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CAQA Harbour View Hospitality · Simulated workplace

Incident and Hazard Report Form

FormControlled document
HVH-FRM-001
v2.1
Document ownerHousekeeping and Facilities Manager
Version2.1
Approved10 February 2026
Next review10 February 2027
StatusCurrent

Purpose. Workers use this form to report any injury, illness, near miss, hazard, property damage or aggressive behaviour so that it is recorded and investigated.

1.When to use this form

Complete this form for every incident or hazard, no matter how minor it seems, before the end of your shift. If someone is hurt, get help first and complete the form afterwards. One form is needed for each person injured.

2.Who completes it

The worker involved completes the form where they are able to. Otherwise the first worker on the scene or the duty manager completes it. Guests who wish to report an incident are helped to do so by the duty manager.

3.What to include

Describe what happened in plain words and in order, state where it happened, who was present and what was done immediately afterwards. Include the equipment, chemicals or food involved and any photographs taken.

4.After submission

Give the form to the duty manager, who enters it in the WHS register and starts the investigation. You will be told the outcome and any changes made.

5.Privacy

Personal information on this form is used only to manage the incident, meet legal reporting obligations and improve safety. Medical details are stored securely and shared only with those who need them.

6.Complete the form

HVH-FRM-001 v2.1 · CAQA Harbour View HospitalityUncontrolled when printed. Simulated document created by CAQA for training and assessment.