Simulated workplaceCAQA Harbour View Hospitality is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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CAQA Harbour View Hospitality · Simulated workplace

Travel Quotation Template

TemplateControlled document
HVH-TPL-002
v1.9
Document ownerTravel Desk Manager
Version1.9
Approved22 May 2026
Next review22 May 2027
StatusCurrent

Purpose. Travel consultants use this template to present a complete, accurate quotation to a customer before any booking is made.

1.How to use this template

Prepare a quotation for every enquiry that involves more than a single domestic flight. Complete every field, attach the supplier product information you relied on and save the quotation to the customer's record in the travel bookings system before sending it.

2.Itinerary

Set out each segment in date order with the supplier, product name, dates, times in local time, cabin or room type and inclusions. Note connection times and any overnight stops.

3.Pricing

Show the price of each component, taxes and surcharges, agency service fees and the total in Australian dollars. State the currency and exchange date for any component priced in a foreign currency, and state how long the price is valid.

4.Conditions

State the deposit, final payment date, change and cancellation conditions for each supplier, and the travel insurance recommendation. Include passport validity, visa and health requirements for every destination in plain words.

5.Approval

Quotations above 10,000 dollars, all group quotations and any quotation with a non-standard fee must be checked by the Travel Desk Manager before being sent.

6.Complete the template

HVH-TPL-002 v1.9 · CAQA Harbour View HospitalityUncontrolled when printed. Simulated document created by CAQA for training and assessment.

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