Simulated workplaceCAQA Harbour View Hospitality is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SITCAQA Harbour ViewSimulated workplace
Simulated workplace
Department

Events and Conferences

Sells, plans and delivers weddings, conferences, gala dinners and community events at the hotel and the Bayside Events Centre. The team prepares function sheets and run sheets, coordinates suppliers, audiovisual and staffing, and manages on-site operations on the day.

Events Manager14 staff
Home/Departments/Events and Conferences
Responsibilities

What the team is accountable for

  • Event enquiries, site inspections and proposals
  • Function sheets, run sheets and floor plans
  • Supplier, audiovisual and entertainment coordination
  • On-site event operations and crowd management
  • Post-event billing and client debriefs
Performance measures

How we know it is working

38%
Conversion of enquiries
91%
Events delivered on budget
4.7 / 5
Client satisfaction
People

Who works here

JA

Jordan Abernethy

Events Manager

Jordan sells and delivers weddings, conferences and gala dinners across both venues and has run more than 600 events in five years.